Loke Interiors Privacy Policy
Published – 22 June 2021
Last updated – -11 August 2022
At Loke Interiors we are committed to respecting and protecting your privacy. We believe in transparency and we’re committed to being upfront about our privacy practices, including what data we collect from you, how we treat your personal data and your right to control that information.
This Privacy Policy describes the policies of Loke Interiors, on the collection, use and disclosure of your information that we collect when you use our website (https://www.lokeinteriors.com). By accessing our website or using our service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy.
Information you share with us
The information that you share with us enables us to provide a service to you. We collect this information through enquiries on this website, telephone, electronic or written communication. We may ask you for certain personal information such as your name, telephone number, email address and private or business address as well as information that relates to the service you are enquiring about. We do not process sensitive personal information nor do we receive information from third parties.
We will use your personal details to provide you with the information that you have requested from us and for administrative purposes to complete the service you have engaged Loke Interiors for. We may also use this information, with your permission, for gaining customer feedback and/or testimonials.
From time to time we may wish to contact you with targeted advertising or with news and information about Loke Interiors that may be of interest to you but you may opt out of this communication at any time using the opt out button on our marketing emails or by letting us know at info@lokeinteriors.com.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which we have granted consent unless we are required to do otherwise by law.
Information automatically collected
Like many businesses, Loke Interiors, collects information through cookies and similar technologies automatically when you visit this website. This information does not reveal your specific identity (such as name or contact information) but may includes the device you are using and information such as your IP address, browser, operating system, language preference, referring URLs, device name, country, locations, information about how and when you visit this site and other technical information.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
This website complies with all UK national laws and requirements for user privacy.
Who we share your data with
To provide our services we may need to pass your details onto other organisations, these include other businesses we work with, such as building contractors or suppliers. In these circumstances we will ensure your data is properly protected and is only used in accordance with this policy and with your permission.
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law. Such as with your consent to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights or to fulfil legitimate business interests.
Data Security
Loke Interiors is governed by the data protection laws in the United Kingdom and takes all reasonable precautions to keep your personal information secure. However, no electronic transmission over the internet or information storage technology is 100% secure, so we cannot promise the hackers or cyber criminals will be able to defeat our security. Although we will do our best to protect your personal information, transmission of your personal information to and from Loke Interiors is at your own risk and should always do so from a secure environment.
Retaining your data
We will, at a minimum, retain your personal information for as long as we need it to fulfil the purposes for which it was collected, as detailed in this Privacy Policy. Loke Interiors will retain your details beyond completion of the service for five years. We may need to retain certain information for longer periods such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. If this is the case your details will be held as anonymous and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Amending or removing your details
If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by emailing info@lokeinteriors.com. You have the right to tell us if you:
- Don’t want to be contacted in the future by us
- Would like us to correct, update, or delete your personal information in our records
- Wish to report any misuse of your personal information
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and Loke Interiors participate on are subject to the terms and conditions and privacy policies held by each of those social media platforms respectively.
Users are advised to use social media platforms carefully and to communicate and engage upon them with due care and caution in regard to their own personal details and privacy. Loke Interiors will never ask for sensitive or personal information through social media platforms and encourage users wishing to discuss sensitive details to contact Loke Interiors through the primary communication channels found on this site such as by email, telephone or using the contact form.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Changes to our Privacy Policy
We may change this Privacy Notice from time to time by posting the updated version of the Privacy Policy on this website. We encourage you to visit frequently to stay informed about how we use your personal information.